Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reply guarantee with all our Linux website hosting packages, meaning that each help inquiry you submit is going to be answered to in less than 60 minutes maximum. Our support team members are educated to swiftly handle any issue and to offer you quick advice on any trouble that you possibly have.
A Top–quality Support Service
Our technical support service is delivered by a team of educated specialists who definitely are prepared to answer to your inquiry quickly. You can easily speak to the support staff by opening a support ticket from your Hosting Control Panel or by submitting us an e–mail. On business days, you can also call us on the telephone or use the online chat service.
An Intuitive Help Section
Our Control Panel offers an extensive practical knowledge base that is incorporated into all areas. In each part, you will find a Help press button which will load for you a group of step–by–step tutorials on how to apply a particular function or complete a certain action. Additionally, we have produced tutorial films so as to get a better idea of the Control Panel’s interface.