1 hour ticket response
Our team of technical support engineers is committed to supplying fast answers to all your inquiries. We’ll examine your helpdesk ticket the moment it has been submitted and will reply back to you with a solution to your problem within less than 1 hour after the trouble ticket submission. As a matter of fact, our average customer support ticket response time is twenty minutes.
A Premium–Quality Tech Support Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your queries anytime you need support. Almost all our help desk staff representatives have several years of experience in the Linux website hosting market, so you can always count on fast and appropriate answers to your inquiries.
A User–Friendly Help Center
Incorporated into the Hosting Control Panel is an easy–to–browse Help Center, which includes different sources of information. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website administration articles, check our instructional video tutorials or have a glance at the F.A.Q. library.