Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Hosting Control Panel you can find a comprehensive Help Center section featuring a myriad of articles and regularly asked questions. They are compiled by our support team of knowledgeable techs. Simply fill in your question and our smart system will show you the best possible answer.

  • Top quality support service
  • Educational Videos

  • If you prefer to see how an action is executed or how an issue is solved, instead of just reading about it, then have a look at our collection of educational video tutorials. They cover a variety of different issues and will help you swiftly find your way around our Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 help desk service and include a 1–hour ticket response time guarantee. Our capable technicians will be at your disposal 7 days a week and will settle any issue that you may chance upon within maximum sixty minutes after the trouble ticket submission. In most instances, an answer will be given to you within twenty minutes.