Phone Support in Website Hosting
Our website hosting packages include phone support 14 hours per day even on public holidays, which means that if you do not have an account yet, you can call and learn more about our services or if we meet the system requirements for your sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so that you're able to contact the phone number which is closer to you. In case you're a current customer, we can assist you promptly with all of the general and billing issues and with various technical matters in order to save you time and efforts - we are aware of the fact that sometimes it's much easier talk with a live person to get things done without delay. Of course, some situations cannot be resolved on the phone, so in such a case you have the option to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you if you have any queries about the semi-dedicated server packages that we offer. Whether you would like to learn more about our packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more complicated problems could need a support ticket so as to give time to our tech support crew to analyze, we will help you with quite a lot of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the United states of America, the UK and Australia, we have local telephone lines in these countries as well. In case you are in another country, we have an international number where you'll be able to get in touch with us.