Although the hosting service provided by the different companies is relatively the same, each provider has got a personalized platform with its own tweaks and different ways to execute certain procedures. In such a situation, an enormous knowledge base would be remarkably helpful both for people with little or no past experience and for technically seasoned users who will eventually learn how given procedures are performed, but will lose some time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and easy to use, sparing users loads of time and energy. The consequence is more contented customers, as they can swiftly find the information they are searching for, and substantially less work for the technical support engineers, because usually the vast majority of the queries and difficulties that customers have got are already outlined in the knowledge base. If the articles are adequately written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

Our website hosting packages include a comprehensive knowledge base where you can find information about all the problems that you could possibly face and their resolutions. You can read how to create and administer a mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are accurate, but nonetheless you are unable to send emails, for instance. We have done our absolute best to be as thorough as possible and to encompass all possible options so as to help you save time and to supply you with different solutions for every problem. The knowledge base comprises informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whereas if you wish to see the complete article list, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers include an extensive article repository where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we have acquired from our customers throughout the years and, as a consequence, our articles touch on specific issues that you could confront and include the quickest way to resolve them, for example receiving an HTTP 500 error message or being unable to send e-mails from your PC although you have the correct SMTP server settings. The articles are available in each single Control Panel section and you can consult them whenever you want. They can help you heighten your knowledge not only about our services, but also about the web hosting field in general, as they contain elaborate guidelines and general information such as what cron jobs or file access permissions are.